Information for Artists

Terms and Conditions applicable to a seller of goods using artrevealed.org

These terms and conditions are the contract between you and Art Revealed (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them.

Art Revealed is a trade name of L & J Dennis Partnership, whose address is at 42 Green Lane, St Albans, Hertfordshire, AL3 6EY

1. Definitions
“Content”
means the textual, visual or audio content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content such as advertising material, and all other product or service related material Posted by you.
“Our Website”
means any website of ours, and includes all web pages controlled by us.
“Post”
means place on or into Our Website any Content or material of any sort by any means.
“Product”
means any item offered for sale by you on Our Website, whether physical goods or downloads.
“Service”
means all of the services available from Our Website, whether free or charged.
2. Our contract

2.1   The relationship between us is solely that:

2.1.1   in consideration of a fee charged by us, we provide for you an Internet market place as an arm’s length contractor.

2.1.2   we act as your agent solely in the collection of money paid by your buyer.

2.1.3   we are not partners or joint venturers.

2.2   If you place a Product for sale on Our Website, you do so subject to these terms.

2.3   When you place a Product on Our Website, you will be bound to provide all the information required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

2.4   Although we are not a party to your contract with a buyer introduced to you via Our Website, we shall remove your Products from offer if a customer or site visitor has a valid complaint against you.

2.5   We may change this agreement in any way at any time. The version applicable to your contract is the version which was Posted on Our Website at the time that the contract was made.

2.6   Subject to this agreement and to the procedures set out on Our Website, you may enter a Product for sale through Our Website.

3. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("the Regulations")

3.1   You authorise us to take any action that may reasonably be required from time to time, to protect your interests and ours in connection with a breach or possible breach of the Regulations.

3.2   Because we are not your agents except to market your Products and take payment, all your obligations under the Regulations must be fulfilled by you. That means the information you provide to us by entry or upload into Our Website must be clear, sufficient and complete, to comply with the Regulations.

3.3   On Our Website, we will provide a route to allow a customer to deal directly with you. That will include options relating to delivery and cancellation of his order.

3.4   We will also provide regulatory information relating to returns and cancellation. We expect you to comply with those terms unless the Product you sell, or your business model, requires different terms. The terms on Our Website will be communicated only as information to the buyer and not as contract terms.

3.5   Because every reference to a Product of yours, made by you or by us, may be treated by a consumer as contractual, you agree:

3.5.1   to make clear any contractual term in content you place on Our Website, which may be different from any term on Our Website.

3.5.1   that no content on your website will contradict content you place on Our Website.

4. Your Product placement

You agree that you will:

4.1   not place any Product for sale which is not of merchantable quality or which requires for its setup or use a level of technical expertise which is not fully explained to a customer before purchase.

4.2   immediately to remove from sale on Our Website any Product which for any reason, you are unable to supply.

4.3   not re-place any Product we remove from offer for sale.

5. Delivery

5.1   Deliveries of hard copy and physical Products will be made from your premises, by post or by a carrier instructed by you subject to the contract between you and your customer.

5.2   You will notify both the customer and artrevealed.org that the Product has been despatched and of the expected delivery date by first entering the “Tracking Number” and then marking the item as shipped within the “Orders” section of the “Vendors Dashboard” on the date of sending.

5.3   If at any time, any customer notifies you of non-delivery within the time scale offered by you on Our Website, you will investigate immediately and tell the customer that you are doing so, what you are doing, and when you expect to be able to deliver the Product.

5.4   In the absence of information to the contrary, you agree to despatch a Product within three days of notification of order by us, by a method likely to reach the buyer within a further seven days.

5.5   If it is apparent that a customer has not received a Product within 14 days of the expected delivery date, you will refund money paid, including any delivery charge. This is a condition of your contract with us because our reputation, as well as yours, is at stake in those circumstances.

6. Products returned

You agree that you will at all times:

6.1   reply promptly and in any event within 48 hours to any customer message or other correspondence;

6.2   comply with the law relating to all aspects of the contract between you and your customer, relating in particular your obligations to provide full information and accept cancellation and returns. However, you may also offer more favourable terms to your customers as per your own returns and refunds policy set out on your shop within our website or otherwise in your terms and conditions.

6.3   when you have an obligation to return money to a customer for any reason, you will do so immediately, as provided by the returns & refunds policy set out on Our Website;

6.4   in the event that a Product ordered is not available, you will immediately tell your customer and refund any money paid;

6.5   comply with the Art Revealed procedures relating to satisfaction of an order, Products returned and payment, as set out on Our Website from time to time.

6.6   please provide information to us in respect of any claim for non-delivery and any dispute as to payment, so as to enable us to identify the possibility of fraud.

7. The selling procedure

7.1   Art Revealed is not responsible for the fulfilment of your contract to sell a Product.

7.2   You agree that a contract to sell a Product offered by you is a firm and binding contract as soon as your customer’s payment has been accepted by our payment service provider. Note: be sure to set your stock levels correctly so that you are not selling product which is out of stock.

7.3   Subject to discounts and promotions, Products are offered for sale at a fixed price. VAT may be due and will be either included in the price or shown separately. If not shown, it will not be charged.

7.4   All Products may be subject to a delivery charge which will be shown at the pay point. The delivery charge will be fixed by you for each item offered for sale. It may be changed at your discretion. Once you have sold a Product, the delivery charge offered by you at the time of purchase cannot be increased.

7.5   Products will be offered for sale and sales made, subject to the terms and conditions applicable to buyers. You accept and endorse these terms and agree to comply in all respects with the corresponding obligations of a seller. You may view the buyer’s conditions on Our Website at any time.

7.6   We shall send you a message by email at the time of each sale, providing full information about that sale.

7.7   You agree to provide an adequate stock of any Product placed by you for sale through Our Website and to tell us, through your control panel, if at any time your supply is exhausted.

8. Value added Tax

8.1   Art Revealed is not responsible for the fulfilment of your contract to sell a Product.

8.2   You agree that a contract to sell a Product offered by you is a firm and binding contract as soon as your customer’s payment has been accepted by our payment service provider. Note: be sure to set your stock levels correctly so that you are not selling product which is out of stock.

8.3   Subject to discounts and promotions, Products are offered for sale at a fixed price. VAT may be due and will be either included in the price or shown separately. If not shown, it will not be charged.

8.4   All Products may be subject to a delivery charge which will be shown at the pay point. The delivery charge will be fixed by you for each item offered for sale. It may be changed at your discretion. Once you have sold a Product, the delivery charge offered by you at the time of purchase cannot be increased.

8.5   Products will be offered for sale and sales made, subject to the terms and conditions applicable to buyers. You accept and endorse these terms and agree to comply in all respects with the corresponding obligations of a seller. You may view the buyer’s conditions on Our Website at any time.

8.6   We shall send you a message by email at the time of each sale, providing full information about that sale.

8.7   You agree to provide an adequate stock of any Product placed by you for sale through Our Website and to tell us, through your control panel, if at any time your supply is exhausted.

9. Our commission and payment to you

9.1   We sell your Product at the price you place on it, subject to these terms and also the requirements we set out on Our Website from time to time.

9.2   Our fees and commissions are payable on demand. You irrevocably authorise us to deduct them from sums paid to you by your buyer.

9.3   Our Website selling system is an automated system which can be followed by you through a “control panel”.

9.4   The proportion of each sale receipt taken by us from the payment made to you is as set out elsewhere on Our Website, or as agreed by us in writing.

9.5   Where our commission is based on a percentage of the sale price, you may not artificially inflate the delivery charge and reduce the price of the Product in order to reduce our commission. If we believe that you do so, we may immediately cease to deal with you.

9.6   You will be paid via a secure payment gateway immediately a purchase is made. All commissions and transaction fees will be debited from your payment gateway account before it transfers the balance to your nominated bank account.

9.7   If you have a bank account located in the UK, the payment gateway will transfer money via the Internet, in full before making charges

9.8   All charges can be seen within your payment gateway reports online.

9.9   If we do or could earn interest on any cash balance in our control for the period between payment by a customer and our accounting to you, we are free to keep that interest and have no obligation to account for it to you.

9.10   If an action by a buyer results in a charge back to our or your account, you agree that we may deduct the sum charged back together with any fee paid to our service provider and bank, from any sum due to you, at or after that time.

9.11   If you or we accept any cancellation and consequently refund money to a customer, we are not obliged to repay commission to you.

9.12   If in our discretion we believe that your performance as a seller results in a significant number of charges back and / or buyer disputes or if we believe you are in breach of this agreement, we are free to hold back payments to you until we are satisfied that disputes have been settled and / or breach rectified.

10. Advertising your Product

If you accept our offer to advertise market or promote your product, the following conditions apply.

10.1   We may use the services of a specialist Internet marketing business associated with Art Revealed.

10.2   Without prior consent of the other; neither we nor you will contract with any other person or company for specialist services. Here your obligation is limited to the extent of the price charged and due to us.

10.3   The price charged to you will include all payments we make to others.

10.4   The cost of work ordered by you is payable in full, in advance. If you so request us, by indication on Our Website, we will deduct the cost from your account.

10.5   We give no guarantee as to the success of any advertising placed.

10.6   We shall receive no secret commission on advertising services. But note that the service supplier is associated with us.

11. Your Product warranties

11.1   You warrant that any Product you place on Our Website for sale:

11.1.1   is not: illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to any third party;

11.1.2   does not offend against the law of any country whose citizens might purchase it;

11.1.3   is not intended primarily to advertise any business, except your business.

11.2   You warrant that you own the copyright of any Content you place on Our Website for sale, or that you have the permission of the copyright owner:

11.2.1   to enter or upload that Content;

11.2.2   to receive the net proceeds of such sales as arise;

12. How we handle your Content

12.1   If you Post Content to any public area of Our Website it becomes available in the public domain. We have no control who sees it or what anyone does with it.

12.2   You now irrevocably authorise us to publish feedback, comments and ratings about your Products, services and activity through Our Website, even though it may be defamatory or critical.

12.3   We will use that licence only for commercial purposes of the business of Our Website and will stop using it after a commercially reasonable period of time.

12.4   Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.

12.5   You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you;

12.6   You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.

12.7   Please notify us of any security breach or unauthorised use of your account.

13. Restrictions on what you may Post to Our Website

We invite you to Post Content to Our Website for marketing your products and services and in other ways. We have to regulate your use of Our Website to protect our business and our staff, to protect other users of Our Website and to comply with the law.

We do not undertake to moderate or check any item Posted.

You agree that you will not use or allow anyone else to use Our Website to Post Content or undertake any activity which is or may:

13.1   be unlawful, or tend to incite another person to commit a crime;

13.2   be obscene, offensive, threatening, violent, malicious or defamatory;

13.3   be sexually explicit or pornographic;

13.4   be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;

13.5   use a Posting to solicit responses unconnected with the purpose of Our Website or the terms proposed by this agreement;

14. Your Posting: restricted content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.

In addition to the restrictions set out above, a Posting must not contain:

14.1   hyperlinks, other than those specifically authorised by us.

14.2   keywords or words repeated, which are irrelevant to the Content Posted.

14.3   the name, logo or trademark of any organisation other than yours.

14.4   inaccurate, false, or misleading information;

15. Security of Our Website

If you violate Our Website we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

15.1   modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.

15.2   link to our site in any way that would cause the appearance or presentation of the site to be different from what would be seen by a user who accessed the site by typing the URL into a standard browser;

15.3   download any part of Our Website, without our express written consent;

15.4   collect or use any product listings, descriptions, or prices;

15.5   collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;

15.6   aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;

15.7   share with a third party any login credentials to Our Website;

16. Copyright and other intellectual property rights

16.1   All content on Our Website, is the property of either us or our affiliates or suppliers of products for sale. It is all protected by international copyright laws.

16.2   You may not copy, modify, publish, transmit, create derivative works from, or in any way exploit any of the content, except as is expressly permitted in this agreement or with our written consent.

16.3   For the sake of good order you should note that copyright exists in compilations and graphic images, shapes and styles, as well as in raw text.

17. Interruption to the Service

17.1   We give no warranty that the Service will be satisfactory to you.

17.2   We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our Service for repairs, maintenance or other good reasons. We may do so without telling you first.

17.3   You acknowledge that our Service may also be interrupted for reasons beyond our control.

17.4   You agree that we are not liable to you for any loss whether foreseeable or not, arising as a result of interruption to our Service.

18. Our disclaimers

18.1   We are not responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss whatever.

18.2   We are not liable in any circumstances for damages resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website.

18.3   Our Website and Services are provided “as is”. As to Our Website and Services, we make no representation or warranty of any kind, express or implied, including, without limitations, warranties:

18.3.1   as to fitness of Our Website and Service for a particular purpose;

18.3.2   as to availability and accessibility, without interruption, or without error;

18.3.3   any obligation, liability, or remedy in tort whether or not arising from our negligence.

18.4   You now expressly release us from any and all claims and liability known and unknown, arising in any way from a dispute between you and a buyer.

19. Your indemnity to us

You agree to indemnify us against all loss and expense, including legal fees and management time related in any way to:

19.1   a claim by any person in respect of any Product;

19.2   protecting the reputation of our business by our making a payment to a customer of yours in circumstances where you have failed to make that repayment or otherwise comply with your contract with that customer.

19.3   any cost to us arising from a decision by us to comply as your agent, with any obligation of yours, whether or not we have your permission, arising out of any regulation or law, including:

19.3.1   the deletion or amendment of any text or other content you have placed on Our Website;

19.3.2   any payment we make on an ex gratia basis, arising from a contract between you and a buyer;

19.4   legal or other fees we incur in defending a claim or the imposition of a fine or penalty;

19.5   our management time in dealing with any failure or alleged failure by you to comply with any relevant regulation or law.

20. Miscellaneous matters

20.1   You undertake to provide to us your current land address, e-mail address, telephone and fax numbers as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.

20.2   So far as any time, date or period is mentioned in this agreement, time shall be of the essence.

20.3   If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

20.4   For the purposes of the Data Protection Act 1998 you agree to the processing of your personal data (in manual, electronic or any other form) relevant to this agreement, by us and/or any agent or third party nominated by us and bound by a duty of confidentiality. Processing includes but is not limited to obtaining, recording, using and holding data and includes the transfer of data to any country in any part of the World.

20.5   If you are in breach of any term of this agreement, we may:

20.5.1   publish all text and Content relating to the claimed breach, including your name and email address and all correspondence between us and our respective advisers; and you now irrevocably give your consent to such publication.

20.5.2   terminate your account and refuse access to Our Website;

20.5.3   remove or edit Content, or cancel any order at our discretion.

20.6   Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.

20.7   No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

20.8   You agree that all our electronic communications satisfy any legal requirement that such communications be in writing.

20.9   Any communication to be served on either of us by the other shall be delivered by hand or sent by first class post or recorded delivery exclusively.

It shall be deemed to have been delivered:

20.9.1   if delivered by hand: on the day of delivery;

20.9.2   if sent by post to the correct address: within 72 hours of posting;

20.10   In the event of a dispute between us, then, if we so ask, you undertake to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

20.11   This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise, except that any provision in this agreement which excludes or restricts the liability of our directors, officers, employees, subcontractors, agents and affiliated companies, may be enforced under that act.

20.12   We shall not be liable for any failure or delay in our performance of this agreement which is caused by circumstances beyond our reasonable control, including any labour dispute.

20.13   In the event of any conflict between any term of this agreement and the provisions of the articles of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

20.14   This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

20.15   The validity, construction and performance of this agreement shall be governed by the laws of England and Wales / Scotland / Northern Ireland and you agree that any dispute arising from it shall be litigated only in England and Wales / Scotland / Northern Ireland.

NOTE: The Following information is what your customers will see as a shipping Policy unless you insert your own policy within…
“Vendors Dashboard – Settings – Shipping – Shipping Policy”

Domestic Shipping Policy

Thank you for visiting and shopping with us. The following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout depending on the size and weight of the product selected.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

We only ship to addresses within the U.K, U.S, and do not ship to APO/FPO/DPO and PO Boxe addresses.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.Shipment confirmation & Order tracking

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the UK

Return & Refund Policy

Thanks for shopping at with us.

If you are not entirely satisfied with your purchase, we’re here to help.

How to return your Item

To return your purchase and request a refund please contact the seller by sending them a private message from their shop on the Art Revealed website. They will then give you further instructions.

  1. Click on “Stores” in the menu at the top of the page
  2. Select the Store name of who you are trying to contact
  3. Click on “Ask a Question” within the shop Owner box
Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please contact us.

Note: These are Art Revealed standard returns and refund policy which acts as guidelines only. The seller may have their own policy in place which will be shown under each of their products.

After registering as a Vendor, you will need to fill out all of the information within the “Settings” section of the Vendors dashboard. The Vendors dashboard can be found under your profile at the top right of every page.

Settings - Store
Store Name

Name your Shop

Store description

Give a creative description for your Shop (This will appear as an introduction to your shop).

Seller Info

Give information about yourself (This will appear within the seller info on each of your product pages).

Enter your Address details
Enable Vacation Mode

Checking this box will bring up a message box. Create a message to let your customers know that you are on vacation and unable to process orders. People will be able to see your work but will not have an option to purchase. This may also be a good option to use when setting up your shop, especially if you don’t have all of the shipping and payment options set up yet.

Don’t forget to save your details!
Settings - Payment

You are required to set up a secure payment account with “Stripe” payment gateway. We use “Stripe” for payments so that you get your money quickly, securely and with less charges than other payment gateways. It also means that we do not hold any of your money or account details.

This is how it works… You create an account with Stripe so that you can accept payments from your customers to your bank account. Customers will purchase your products using a credit/debit card. Their payment will be placed into your “Stripe” account where they will charge 2.9% of the payment plus 30cents for the transaction. Your Stripe account will also pay Art Revealed 10% of the purchase price as commission.

If you would like an independent review of the comparison between Stripe and PayPal please visit this link: https://memberful.com/blog/stripe-vs-paypal/

So here’s how you do it…

  1. Click on   This will take you to a “Stripe” sign in page. If you don’t have an account with Stripe click the “Sign up” link.
  2. Fill out your details in the box provided, including an email address; create a password of 8 characters with at least one lowercase, one uppercase, number and special character and finally click the box to prove you are not a robot and follow instructions. Click create your stripe.
  3. On the new page which opens fill in all the required fields.
    • Enter the country in which you will take payments.
    • Enter details about your Product and you will charge your customer at the point of sale.
    • Enter the Account details. Select your business type from the dropdown list.
    • Enter the Company number if applicable.
    • Enter the VAT number if applicable.
    • Enter your address.
    • Enter the website address as shown here: https://artrevealed.org/members/yourname” (as you have called yourself on our site, but without any spaces
    • Enter personal details.
    • Enter details for your credit card statements.
    • Enter the bank account details of where you would like payments to be made.
    • Click on Authorize access to this account. You will be sent an email from which you will need to confirm your account.
    • You will have then confirmed your account and you can log in to your Stripe dashboard using the username and password you entered in the set up.
    • Once authorised you will be taken back to your Vendors Dashboard where you can continue filling in the details required in the Settings
Settings - Branding

This section gives you the opportunity to set a Store banner and Store Icon. Simply click on the “+” symbol in the centre of the boxes to upload the images of your choice. Note the size of banner and Icon.

Make sure you save your changes.

Settings - Shipping

Most of this section has built in notes under the “i” icon next to each field, so fill this out as much as possible. You may have to do some investigation into shipping costs depending on the size and weight of your items.

Remember, this is the Default shipping details which will be set for all of your products. You will however be able to edit this for each product you list, but saves you from having to fill out these details every time you enter a product.

Shipping Policy

You are responsible for your own shipping policy, so insert it in this box. If no shipping policy is placed in this box you will be subject to the default policy as shown in the “Information for Artists” page here.. https://artrevealed.org/information-for-artists/#1494711462856-49176b44-8d48 This information will be shown under each product within the shipping section within your shop.

Returns Policy

As with the shipping policy you are also responsible for the Returns policy. .If no returns policy is placed in this box you will be subject to the default policy as shown in the “Information for Artists” page here..

https://artrevealed.org/information-for-artists/#1494711593262-95abfb26-0ce9 This information will be shown under each product within the shipping section within your shop.

Shipping From

The default is for the shipping to be from your Store Address, the details of which you should have already entered. Otherwise enter a new address.

The information above is available in a downloadable PDF below..

….Set Up Your Shop